Memberships

Follow these steps to register for a membership:

1. Sign into your Online Services Account
   • If you don't have an account, learn how you can create one.
2. Select Recreation and Culture
3. Select Access My Recreation and Culture Account
4. Select Memberships tab
5. Hover over any membership for a list of what's included and the membership fee.
6. Click the membership you wish to purchase.
   • Student Fitness memberships for those 18+ can only be purchased at community centres or by calling 905-815-2000. Proof of full-time student status is required in person or by email (if purchasing memberships over the phone).
7. Once you have chosen your membership, select the family member you are purchasing for by checking the box next to their name.
   • Recreation Family memberships (maximum of two adults and up to five children) can now be bought online! When purchasing this membership, make sure to select the checkbox beside all of the family members to be included. If you need help adding any missed family members, please contact Support Services or visit your local community centre.
8. If you have chosen an annual membership, you have the option to pay in full or in monthly installments). Some memberships only offer the pay in full option.
   • The monthly payment plan is available by selecting “Annual Membership Plan” at checkout. Alternatively, monthly payment plans can be set up for an annual membership by calling Support Services at 905-815-2000.
9. Once your payment option has been selected, click “Buy Now”.
10. When you are ready to check out, select your payment method. You can add a credit card or pay with your credit card on file. If you have a gift card, you can enter it now. Review that all information is correct and click “Place My Order”.
11. Once your order is placed, please review the membership agreement. If you do not have a membership card, your photo will be taken and a card will be issued at your first visit.

What if I don't have an online account?

Visit our Create an Online Account page to get started.

Is my credit card information safe?

Our new software and payment processor are fully encrypted and compliant to ensure your personal information is secure.

We strongly encourage our users to choose a strong password and be diligent in protecting their personal information and account details.

What if I don't have an email address?

If you do not have an email address, you may register over the phone by calling 905-815-2000, Monday to Friday from 8:30 a.m. to 4:30 p.m., or visit a Recreation and Culture facility to purchase in-person.

You can call 905-815-2000 to purchase over the phone. Please be aware that online registration will be faster than by phone.

Photos are taken and membership cards are provided at your first in-person visit.

This also applies to 10-visit passes.

Once you have your card, simply scan and go. Pre-registration provides the quickest check-in experience, but we welcome in-person too.

You will need to affirm the following:

I hereby certify that I have no knowledge of any physical condition which would make participation in Town of Oakville programs and/or services hazardous to my health. Otherwise, the Get Active Questionnaire (GAQ), PARmed-X for Pregnancy, and/or physician referral must be submitted.

I understand that certain risks of injury may occur while participating in sport and recreational activities, programs and services. Risks such as muscle stiffness, sprains, strains, nausea, light headedness, chest pain and other health risks may occur. I understand that certain Recreational activities, programs and services require a minimum level of fitness and health (physical, emotional and mental) and that all individuals vary in their capacity to participate. I accept that the skills and competencies of some employees and/or volunteers vary according to their training and experience and that no claim is made by the Town of Oakville to offer assessment or treatment of any mental or physical disease or condition by those who are not duly licensed, certified, registered and employed to provide such services. I therefore consider myself physically, emotionally and mentally able to participate, and by participating, I will assume those risks and results which may be associated with these activities.

General terms and conditions

Your membership card is accepted at all Town of Oakville facilities offering your purchased program or service. Please present your membership card prior to participating in programs or services. Memberships or other purchased services may only be used by the card holder and is non-transferable.

Multi-visit pass holders may scan for a guest if pass holder is present.

Please report lost or stolen cards immediately. Lost or stolen cards are subject to a replacement fee.

Age and capacity restrictions apply to all programs. The Recreational Swim Admissions Standard apply to all swims.

Access to saunas at the Glen Abbey Community Centre is only permitted during Recreational Swim times.

Non-residents are charged an additional $10 on membership purchases.

Cancellations and suspension/extension

If cancelling a membership that has been paid in full, a prorated credit will be left on the customer account for future use. Refund requests are subject to an administration fee. Memberships may be suspended and extended once during the term of a membership, to a maximum of 30 days. Pre-Authorized monthly payments for memberships continue to be deducted as originally scheduled when your membership is suspended.

Fitness, personal training and courts information

Please see facility staff for details on: Complimentary new member orientations, cardio equipment use procedure, drop-in fitness class sign-up procedure, facility rules and etiquette, and advance court sign-up. Services vary according to membership.

The Get Active Questionnaire (GAQ) and/or physician referral forms must be completed prior to receiving Personal Training services.

Cancellations must be made at least 24 hours before scheduled sessions. Sessions cancelled with less than 24 hours’ notice will be charged in full.

For Semi-Private lessons, if one person cancels, the lesson will be considered cancelled. Should the other semi-private participant want a lesson/training, a private lesson can be purchased.

Please arrive on time for your scheduled session, as we cannot guarantee time can be made up after the session. If a client is more than 15 minutes late to a session without prior notice, the session will be considered a no-show session and will be charged in full to the client.

Membership cards when purchasing online

Thank you for choosing to get active and creative with the Town of Oakville! If you purchased your membership online, please ask a Customer Service Representative to provide you with your membership card and have your photo taken.

Coaching or teaching

Coaching or teaching — including structured guidance, instruction, or any transactional training services — is not permitted during drop-in or reserved recreational programs. While casual pointers or tips are allowed, they must remain informal and incidental to recreational activities, without resembling ongoing instruction. Town staff may use discretion in determining whether an activity qualifies as teaching or is simply informal assistance.

Only Town of Oakville staff, approved partners, and clients paying the commercial/CORE/residential rental rate are permitted to provide formal lessons or personal training services in our facilities.

One year membership:

• Youth (14-17)/Student – $391.75 plus tax
• Older Adult 65+ – $482.16 plus tax
• Adult – $602.70 plus tax

90-day membership:

• Youth (14-17)/Student – $147 plus tax
• Older Adult 65+ – $180.92 plus tax
• Adult – $226.15 plus tax

10-visit pass:

• Youth (14-17)/Student – $90.27 plus tax
• Older Adult – $90.27 plus tax
• Adult – $112.77 plus tax

What's included?

• Fitness centre access
• Drop-in fitness classes
• Courts
• Recreational swims* and Waterfit
• Recreational skates*
• Drop-in sports*
• Indoor tracks (ages 14+)*
• Shinny hockey
• Rock climbing

A 10% family discount is available on Adult Premium memberships. Both memberships must be purchased at the same time for the discount to be applied.

*Activities with a lower admission price are excluded from 10-visit Premium and Fitness passes to ensure value for our customers.

One year membership:

• Youth (14-17)/Student – $326.46 plus tax
• Older Adult 65+ – $401.80 plus tax
• Adult – $502.25 plus tax

90-day membership:

• Youth (14-17)/Student – $119.23 plus tax
• Older Adult 65+ – $146.74 plus tax
• Adult – $183.43 plus tax

10-visit pass:

• Youth (14-17)/Student – $90.27 plus tax
• Older Adult – $90.27 plus tax
• Adult – $112.77 plus tax

What's included?

• Fitness centre access
• Drop-in fitness classes
• Courts
• Recreational swims*
• Recreational skates*
• Drop-in sports*
• Indoor tracks (ages 14+)*

A 10% family discount is available on Adult Fitness memberships. Both memberships must be purchased at the same time for the discount to be applied.

*Activities with a lower admission price are excluded from 10-visit Premium and Fitness passes to ensure value for our customers.

One year membership:

• Child/Youth and Older Adult 65+ – $220.80 plus tax
• Adult – $276 plus tax
• Family – $500.56 plus tax

90-day membership:

• Child/Youth and Older Adult 65+ – $73.60 plus tax
• Adult – $92 plus tax
• Family – $166.85 plus tax

10-visit pass:

• Child/Youth and Older Adult 65+ – $36.27 plus tax
• Adult – $45.36 plus tax

What's included?

• Recreational swims
• Recreational skates
• Drop-in sports
• Indoor tracks (ages 14+)

Rock climbing 10-visit passes are also available for ages 3+ for just $84.60 (plus tax). All participants must complete the waiver form (pdf) before climbing.

An annual membership is required to register for Seniors Services drop-in and registered programs and is available for purchased online or by calling 905-815-2000.

Membership fees (including taxes):

• $56 for 50-79 years old
• $28 for 80-89 years old
• Free for 90+ years old

Non-residents are charged an additional $10 on membership purchases.

Culture Studio Memberships

Culture Studio memberships at Queen Elizabeth Park Community and Cultural Centre are geared toward artists working without a technician on site. Members are expected to exhibit a good understanding of the materials, tools and processes required to practice safely. A technician will be present approximately 15 hours per week for consultation only. Instruction will not be provided.

Culture Studio memberships are available in the Ceramic or Woodworking Studios. Visit the Community Centres page for more information about the equipment in the Culture Studios.

• Availability update: Culture Studio Memberships for the Ceramic Studio are currently at capacity and we are not accepting new members at this time.

To qualify for a Culture Studio membership, you must have completed the equivalent of two full-length programs followed by a one-time wood safety test ($25.52 plus tax).

If you have completed two courses, book a safety test by calling 905-815-5979.

Once the safety test is completed, culture memberships can be purchased in person at QEPCCC for $47 plus tax monthly.

Culture Members must book their drop-in time to reserve a spot in the studio. Spaces are limited and access is first-come, first-served.

The town is excited to offer a pre-registered supervised playground drop-in experience at select locations across Oakville during July and August.

Participants must purchase a one-time summer membership to access all 10 weekly drop-in programs, all summer long. Once the membership has been activated on the account, parents/guardians must pre-register for individual Super Playgrounds drop-ins (under Youth programs).

Residents will be able to register for these sessions seven days in advance, while it's six days in advance for non-residents.