Facility Rentals

The town uses a "Bring Your Own Lock" system for dressing room access in our arenas.

Rental clients are required to bring their own lock to secure dressing rooms during rental bookings.

This process aligns with best practices at local arenas, providing improved security and convenience for our users.

Benefits include:

• Exclusive access: You control who can enter your assigned dressing room, making sure only your group members are allowed in.
• Self-managed convenience: Take charge of your access. We have eliminated wait times to turn in and exchange keys.
• Safe belongings: Keep your items secure. Your stuff, your lock, your rules.

Lock requirements

Use any standard padlock or combination lock that fits the dressing room door. Make sure it's in good working condition.

Locks are available for purchase at Town of Oakville arenas with point-of-sale systems during regular customer service desk hours.

If you forget to bring a lock, you can buy one at the arena during regular customer service desk hours. We suggest that you attach it to an item you always bring with you to the arena.

It’s your responsibility to replace lost locks or keys. Make sure to keep a spare key/save your code in a safe place.

If you cannot find your key or forget your code, the town will be required to remove the lock. The cost of the lock will not be reimbursed.

Secure your belongings

For added security, leave valuables at home when possible.

Dressing room access without a lock

While we strongly encourage locking your room, it's your choice. If you leave it unlocked, please remember that the town is not responsible for lost or stolen items.

Arena staff access

Once locked, only you and your group have access.

Questions

Contact the Customer Service desk at arenas and community centres, email recreation@oakville.ca or call 905-815-2000.

Rates and fees are approved by Council and updated annually.

Questions? Please call Facility Bookings at 905-815-2000 or email bookafacility@oakville.ca.

Community centre room or gymnasium permits

Room capacities will vary depending on type of activity and room set up requirements. Visit the Community Centres page for more information on locations and amenities.

Individual and small group fitness permits

Organizations looking to provide individual or small group outdoor fitness or training (e.g. boot camps) can apply for a permit online.

Ice or arena floor permits

• All rates are per 50-minute hour.
• Dressing rooms are available to permit holders 20 minutes before their permitted ice time and must be vacated within 30 minutes after the permitted ice time.
• Rental clients are required to bring their own lock to secure dressing rooms during rental bookings. The town will not be held responsible for any loss or theft of personal items.
• No persons shall enter the ice surface while the ice resurfacer is on the ice and/or the arena service door is open.
• Capacity restrictions apply.
• Warm up activities must be confined to the designated area and properly supervised. No running in the hallways or stairways nor use of the parking lot are allowed.
• You can now book last-minute ice up to five days in advance (to the hour).

Visit the Arenas and Ice page for more information about our facility locations and amenities.

Picnics and social gathering permits

• Picnic bookings can be made online up to 45 days before the selected date of your booking.
• The start times offered are 8 a.m., 11 a.m., 2 p.m. and 5 p.m., but you may reserve a three- or six-hour block online.

Visit the Picnic Rentals page to learn more, check availability and book your picnic spot with our user-friendly booking system!

Pool permits

• Rates are based on a maximum of 30 people on deck.
• Additional charges for lifeguards will apply for larger groups.
• All swimmers must shower before entering the pool.

Visit the Pools page for more information on locations and amenities.

Queen Elizabeth Park Community and Cultural Centre

Visit the Queen Elizabeth Park Community and Cultural Centre Rentals page for information about the pool, gyms, program rooms, studios and performance spaces available at our state-of-the-art facility dedicated to recreation and creative pursuits.

Sports fields

Visit the Sports Fields page for information about renting sports fields, including baseball diamonds.

Photography permits

Permits to take photos in specific locations can be requested up to 45 days in advance. There are also destination parks that do not require a permit.

Photography bookings are offered in 90-minute sessions, based on availability. Groups that have a confirmed reservation can capture their special moments throughout the park location but are asked to be considerate of other users.

Outdoor ceremonies

The Town of Oakville is pleased to offer outdoor wedding ceremony permits for Nottinghill Park and the Butterfly Gazebo at Bronte Heritage Waterfront Park, these permits do not include a municipal officiant. For details about Town Hall wedding ceremony permits, please visit our Weddings in Town Parks page.

The Town of Oakville is committed to managing its resources in a fair and equitable manner. Timelines for seasonal allocation of arenas, sport fields, pools, and community rooms are available online. 

For more information, review our Facility Allocation Policy.

Be a good neighbour

Permit holders – sports organizations, teams, players and residents – who are using the Town of Oakville’s sports fields are required to conduct themselves in a respectful and responsible way. That’s what we call being a good neighbour.

Whether booking a space for your next event or enjoying a park space casually, please only bring reusable or biodegradable containers (over plastic). If using plastic, please dispose of your items in the appropriate recycling bins provided.

Inappropriate behaviour

Parks staff conducts regular checks of sports fields and parks to ensure proper use. The majority of sports field users act in a respectful way, however, there are occasions when inappropriate behaviour is reported such as:

• aggressive or bullying behaviour
• foul language
• public urination
• littering
• smoking
• drinking alcohol on public property, or
• leaving field lights on after play is finished.

Report an incident

There is now a formal procedure to investigate and manage inappropriate behaviour by users of our sports fields. If you witness or experience any conduct violations, please report the incident through the Inappropriate Behaviour Reporting Form.

Criminal behaviours such as illegal substance use, fighting or assault, theft, possession or use of weapons, or harassment (non-emergencies) should be reported to Halton Police at 905-825-4777.

Consequences and enforcement

Incidents of inappropriate behaviour by permit holders or team members will be investigated within five business days. If the details are confirmed, disciplinary action will be taken within 10 days. Action can include a verbal and/or written warning, fine, permit suspension or loss of permit, depending on the severity of the incident and any prior violations. If we are unable to confirm the complaint or accurately identify the offenders, no action will be taken, but the report will be kept on file.

Suspension appeal process

Permit suspensions can be appealed within 14 days. New evidence must be submitted along with a fee of $250. Appeals will be reviewed by a panel chaired by the commissioner of Community Services. If the appeal is successful, the suspension will be lifted and the fee will be refunded in full.

• Cancellations must be submitted in writing a minimum of 14 days before the (first) rental date for a full refund.  Refunds requested within less than 14 days’ notice cannot be accommodated.
• Tournament cancellations must be submitted in writing a minimum of 45 days before the (first) rental date for a full refund. Tournament refunds requested within less than 45 days’ notice cannot be accommodated.
• The department reserves the right to cancel a room rental agreement or close any function for failure to observe all facility conditions, and/or retain full or portions of the damage deposit.
• An administration charge as set through the annual budget process will be levied for all payment returned non-sufficient funds. Notice will be sent to customers with non-compliance payments and facility access may be restricted until outstanding payments are rectified.

The Town of Oakville Recreation and Culture department partners with the Halton School Boards to provide community access to school facilities on evenings and weekend during the school year, in addition to summer access. 

The Recreation and Culture Customer Service Team offers the community a single point of contact for CORE members to access school amenities such as gymnasiums, classrooms, sports fields and more.

Timelines

Facility requests can be submitted throughout the year, however seasonal requests are typically due late May for the following school year from September to June.

Confirmations are typically provided to the Town of Oakville by the end of July. School closure dates will be reflected on facility rental contracts.

Additional information regarding the Community Use of Schools program, including rates and fees, can be found on the Halton District School Board and Halton Catholic District School Board websites.