Council receives 2022 Digital Oakville Plan update

On September 20, 2022, Town Council received an update on the town’s Digital Oakville Plan. The progress report summarized the town’s achievements and the ongoing work taking place to digitally transform Oakville into the most connected community in the Greater Toronto Area (GTA).  

Key highlights from the report include:

Developing a comprehensive town-wide data management strategy

While the initial phase of digital transformation is underway, the town will continue to position the town for success by focusing on bringing more services online, reviewing staff experiences and internal processes, and developing standards to be more efficient and enhance the customer experience.

To learn more about the 2022 Digital Plan, review item 7.8 in the September 21 Council Agenda.

“As we continue to digitally transform and expand the town’s online services options, the town is committed to exploring new technologies and innovative ways to connect our community. This plan ensures we are continuing to be strategic about investing in digital enhancements and improving access to public services.”

Mayor Rob Burton

“The 2022 Digital Oakville Plan builds on the town’s commitment to connect our community through online services, partnerships and data management, digital infrastructure and continuous improvement. Our staff take pride in delivering the services our residents need and want and we will continue to explore opportunities to make improvements to our offerings and position the town for success.”

CAO Jane Clohecy